Privacy Policy
1. Introduction
HELMS HOUSING LLC, a Wyoming limited liability company with offices at 30 N Gould St Ste N, Sheridan — 82801-6317, United States, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.glasshouseteam.buzz or engage with our computer systems design and integration services.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our website and services.
2. Information We Collect
We collect information that you voluntarily provide when you fill out our contact form, request a consultation, subscribe to communications, or otherwise interact with our website. The categories of personal information we may collect include:
- Contact and identification details — your full name, work email address, company or organization name, phone number, and job title.
- Business information — details about your current infrastructure, project requirements, timelines, and system specifications that you choose to share in inquiries.
- Communication records — the content of messages you send through our contact form, email correspondence, and any attachments you provide.
- Technical and usage data — IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visits, and other diagnostic data collected automatically through standard web server logs.
We do not intentionally collect sensitive personal information such as Social Security numbers, government-issued identification, financial account credentials, or biometric data through this website. Please do not submit such information through our contact forms.
3. How We Use Your Information
HELMS HOUSING LLC uses the information we collect for the following business and operational purposes:
- Service delivery — to respond to your inquiries, provide consultations, prepare proposals, and deliver our computer systems design and integration services.
- Communication — to send you information about our services, updates, and relevant technical content, but only where you have requested or consented to such communications.
- Website improvement — to analyze usage patterns, diagnose technical issues, and enhance the performance and user experience of our website.
- Legal compliance — to comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
- Business operations — for internal record-keeping, client relationship management, and quality assurance purposes.
- Security — to detect, prevent, and address fraud, unauthorized access, and other harmful or illegal activity.
4. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. We may share information in the following limited circumstances:
- Service providers — with trusted third-party vendors who assist us in operating our website, managing communications, or delivering our services, subject to contractual obligations requiring them to safeguard your data and use it only on our behalf.
- Legal obligations — when required by law, court order, subpoena, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred as part of that transaction, subject to the same privacy protections.
- With your consent — in any other circumstance where you have provided explicit consent for us to share your information.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When information is no longer needed, we securely delete or anonymize it. The criteria used to determine retention periods include:
- The duration of our business relationship with you and the nature of the services provided.
- Legal and regulatory obligations that require us to retain certain records for defined periods.
- Whether retention is advisable in light of our legal position, such as applicable statutes of limitations or ongoing disputes.
6. Data Security
We implement and maintain administrative, technical, and physical safeguards designed to protect the information we collect against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted transmission of data via TLS, access controls limiting data to authorized personnel, regular security assessments, and secure hosting infrastructure. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. Cookies are small text files stored on your device by your web browser. You can configure your browser settings to refuse all or some cookies, or to alert you when cookies are being set. Please note that disabling cookies may affect the functionality of certain parts of our website. We do not use cookies to track you across unrelated third-party websites for advertising purposes.
8. Third-Party Links
Our website may contain links to external websites that are not operated by HELMS HOUSING LLC. We are not responsible for the privacy practices, content, or security of these third-party sites. We encourage you to review the privacy policy of every site you visit before providing any personal information.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can take steps to delete such data.
10. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, which may include:
- Access — the right to request confirmation of whether we process your personal data and to obtain a copy of that data.
- Correction — the right to request that we correct inaccurate or incomplete personal information we hold about you.
- Deletion — the right to request that we delete your personal information, subject to certain legal exceptions.
- Opt-out — the right to unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the details provided in Section 12. We will respond to verifiable requests within the timeframe required by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will post the updated policy on this page and revise the effective date at the top. We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: HELMS HOUSING LLC
- Address: 30 N Gould St Ste N, Sheridan — 82801-6317, United States (US)
- Email: efrosinie@glasshouseteam.buzz
- Phone: +1 (980) 482-9841
- Website: https://www.glasshouseteam.buzz